SHIPPING

 Thank you for visiting and shopping with us

  ALL ORDERS ARE SHIPPED FROM OUR WHEREHOUSE IN ATHENS ,GREECE .

● We take1-2 business days to process the orders.

● Shipping and delivery of orders are not active on weekends and holidays.

●  In holiday seasons or high inflow of orders, there is a possibility of the orders getting delayed. We will notify you accordingly via email or phone, or text and keep you updated in case of delays. Please bear with us in those critical circumstances.

 Damages

  KratomBureau is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Shipment confirmation & Order tracking

  You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Refund & Return 

  Contact us if you would like to cancel an order and we are happy to provide you  with a refund.

EU Shipping

  We ship to European Union via DHL EXPRESS .Estimate a delivery time 1 to 2 working days depenting on location 

 RATES:

  We offer a flat rate of 20 euros on all EU destinations via DHL EXPRESS or 18euros for National Postal Service.

**** FOR UK ONLY : 33euros via UPS or 20euros via National Postal Service

 

Αποστολες προς Ελλάδα

 Ολα μας τα δέματα αποστέλλοντα με Elta Courier εντως 2 εργάσιμων ημερών σε όλη την Ελληνική επικράτεια  με 7 ευρώ έξοδα αποστολής 

Αποστολές στην Αττική 

 Αυθημερών  με τον δικό μας διανομέα  με κόστος 3 ευρώ 

 Για την υπηρεσία της αντικαταβολής υπάρχει επιπλέον χρέωση 3 ευρώ